Effective Date: 07/04/2025
At Ideal Choice Home Health, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our services or visit our website.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, email, date of birth, insurance details, and emergency contact information.
- Health Information: Medical history, current health condition, medications, and other health-related details necessary for providing home health services.
- Website Usage Information: IP address, browser type, operating system, browsing activity, and cookies collected from our website.
You represent that the information you provide to ICHH is accurate and agree to provide updates if there are any changes.
How We Use Your Information
We use your information for:
- Providing Home Health Services: Assessing your health needs, developing a care plan, and delivering services.
- Communication: Coordinating with you, your family, and your healthcare providers regarding your care.
- Billing & Payment: Processing payments and coordinating with your insurance provider.
- Compliance & Quality Improvement: Ensuring regulatory compliance and improving our services.
- Website Analytics: Enhancing website functionality and user experience.
Information Sharing
We may share your information with:
- Healthcare Providers involved in your care.
- Insurance Companies for claims and payments.
- Third-party service Providers assisting with billing, data processing, and administrative tasks.
- Legal Authorities if required by law or legal process.
We do not sell your personal information.
Data Security
We implement security measures to protect your information, including:
- Secure servers for data storage.
- Access controls to limit unauthorized access.
- HIPAA-compliant security protocols to protect patient records.
Your Rights
You have the right to:
- Access, update, or correct your personal information.
- Request deletion of your data (subject to legal and business exceptions).
- Opt out of marketing communications.
- Receive a copy of your health records upon request.
For California residents, additional CCPA rights apply, including:
- The right to know what personal data we collect.
- The right to request data deletion.
- The right to opt out of certain data-sharing practices.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to improve our website experience. By using our website, you consent to the use of cookies. You may disable cookies in your browser settings, but this may affect website functionality.
Data Retention
We retain personal and medical information as required by state and federal laws. Medical records are stored for at least seven (7) years as per healthcare regulations.
Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.
Contact Us
For privacy-related inquiries, please contact:
Ideal Choice Home Health
Sherman Oaks, California
Phone: 747-877-8440
Email: [email protected]